Global Entry Interview: What to Bring? [2022] (2024)

Once you’ve filled out and submitted your Global Entry application you should receive your conditional letter of approval (assuming you didn’t raise any red flags).

After that, it’s time to schedule a Global Entry interview.

Hopefully, it won’t take too long for you to find an open interview slot but before you go in to seal the deal, you need to know what to bring to your Global Entry interview.

Table of Contents

Global Entry Interview: What to Bring

You will need to bring any documents to the interview that you provided as part of the application.

The following original documents are usually required:

  • The letter inviting you to an interview;
  • A valid passport or permanent resident card.
  • Documents providing evidence of residency. Examples are a drivers license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.

A few things to note:

If you travel using more than one passport, bring them all to the interview so that the information can be added to your file. This will allow you to use either passport at the Global Entry kiosk;

If you are a UK citizen and applied for Global Entry, and you are not a U.S. lawful permanent resident (green card holder) you must bring an original copy of your ACRO Disclosure Certificate (police certificate) to the interview.

To see a list of documents required for the interview, log in to the TTP website, go to your Dashboard, and select theInterview Confirmationlink provided.

You will only be able to access this while your application is in the “Interview Scheduled” stage.

Note that the document requirements may be different based upon the program you applied for.

Want to avoid Global Entry fees?

Global Entry Interview: What to Bring? [2022] (2)

Consider applying for a credit card that comes with a $100 Global Entry credit if you want to avoid paying the enrollment fee. One of my top cards is the for the credit is the Chase Sapphire Reserve, which currently offers a $300 travel credit.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

Conditional letter of approval

If you forget to bring your conditional letter of approval it’s probably not a big deal as there are many reports out there of Global Entry agents just pulling up the applicant’s information online.

In fact, the CPB states:

You will need to bring a copy of your conditional approval letter. To print the letter, log into yourTTP accountand you will see it under Notifications. If you do not have it, then please write down the PASSID number issued to your application and print out a copy of your interview confirmation.

So the key is to have a way to bring the PASSID number with you (though I think they can still access your number if you don’t have it).

Tip: This PASSID number will end up becoming your “Known Traveler Number” and it will be what you use to trigger TSA Pre-Check on all of your flights so it’s really important that you jot down or memorize this number.

Proving residency

I brought my driver’s license to my Global Entry interview to provide evidence of my residency but you don’t have to bring a driver’s license.

Instead, you can bring items like utility bills, bank statements, payment statements for mortgage/rent, and some have even brought credit card statements. (If your address is not up to date on your license, you’ll have to bring in one of these documents.)

If for some reason you run into an issue during the interview, you could refer to the “etc.” language found in their documents to argue why your documents are valid to prove residency.

Non-citizens

You will need to bring all documents that you have used to fill out your application.

This will typically be a passport, driver’s license, machine-readable permanent resident card, or visa based on the program you applied for and your status in the United States.

Documents for changes needed

If anything has changed or you made mistakes on your online application, then be sure to bring in documents to support the changes.

For example, if your address changed but you don’t have your new address on your driver’s license yet then you’ll need to show additional proof of residency like rent statements.

Criminal records

If you are trying to get approved for Global Entry and you have a criminal record, you may need to bring additional documents.

The CPB states that in addition to the standard travel documents and proof of residency, you should bring “Court disposition papers for any prior arrests or convictions.

Prior arrests and convictions can disqualify you from being eligible for Global Entry, so it’s very important that you bring all the documents you can related to your prior criminal record.

Some do get approved despite having a criminal conviction — you can read about those experiences here.

And see what the CPB says about it here.

Enrollment on arrival interviews

Enrollment on Arrival (EOA) is a program launched in 2017 operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States at many airports.

So you can’t just show up out of the blue to do Enrollment on Arrival — you need to have submitted your application prior to arriving AND be conditionally approved.

I’ve heard somewhat mixed things about enrollment on arrival experiences.

Some have been able to effortlessly make their way through the interview in a matter of minutes and complete their Global Entry process.

In other situations, applicants have had issues finding where to go or finding personnel to tend to their application due to staff shortages or simply because someone was on “break.”

Sometimes the lines can be very long so be sure to budget a lot of extra time if you plan on going this route.

Whenever you arrive in the US you should see signs (like the one seen below) pointing you towards where to go for EOA.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

What to bring to a Global Entry Enrollment on Arrival (EOA) interview?

Initially, U.S. Customs and Border Patrol stated that for EOA, “[y]ou won’t need any additional documents other than the requisite documents for international travel (e.g., your passport).

But later they clarified that you should bring:

  • A valid passport.
  • Documents providing evidence of residency (not required for minors)
  • A permanent resident card (if applicable)

So be sure to bring proof of your residency even when you are doing EOA.

What is the Global Entry interview like?

If you’re curious what the Global Entry interview is like then you can read about my experience here.

Overall, it’s a pretty simple and straightforward experience consisting mostly of softball questions.

Basically, you’ll be asked a series of basic questions about your job, travel plans, and a few other things.

For example, I was asked things like:

  • “What’s your occupation?”
  • “Do you travel for business or pleasure?”
  • “Do you travel with a family?”
  • “Have you ever been arrested?”

You’ll also get your fingerprints taken as well as a photo. It’s usually a pretty low-key experience.

Things only get a little bit rough when unexpected things come up or the officer suspects something.

For example, Brad mixed up his travel history with North and South Korea on his latest interview and that ruffled a few feathers.

As far as how long the Global Entry interview should take, it will probably take around 20 minutes. Some have experienced longer interview times closer to 45 minutes but I’ve also had interviews last as short as 10 minutes.

Often, it’s the waiting for your interview to start that takes up most of the time. But sometimes you get lucky and get in and out in a jiffy.

What to wear

You might also be wondering what you should wear to a Global Entry Interview. Thankfully (for some people) your fashion taste will not dictate whether or not you are approved.

My advice would be to be wear something comfortable and casual. Avoid clothing that is extra revealing or that has political statements on it, especially if they could be considered extreme.

Basically, just avoid anything that would draw unnecessary attention to yourself and you will be fine.

And remember, be prepared for your Global Entry photo that will be printed on your Global Entry card.

Renewing Global Entry Interview: what to bring

If you are renewing your Global Entry membership, the same document requirements above will apply in your case.

I recently renewed my membership after moving to a different state and all I had to do was show my new Arizona driver’s license to prove my residency.

I did have a couple of additional documents with me such as new utility bills but they never requested for me to show them.

And remember, an interview for program membership renewal may not be necessary.

Minors in a Global Entry Interview

Minors typically don’t have identification documents nor do they have credit card bills, rent statements, or any of the other joys we experience as adults.

So when it comes to their interview all they need to show is a passport. Some people bring additional documents like birth certificates or documents showing residency but those probably will not be needed.

Minorchildren do need to have a parent or legal guardian present at the time of the interview.

Global Entry Interview FAQ

What documents do I need to bring to my Global Entry interview?

The letter inviting you to an interview
A valid passport or permanent resident card
Documents providing evidence of residency(Examples are a drivers license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.)

How can I avoid Global Entry fees?

You can avoid Global Entry fees by using the $100 Global Entry credit on a card like the Chase Sapphire Reserve.

Do I need to bring my conditional letter of approval?

Yes, you need to bring your conditional approval letter. If you do not have it, then write down the PASSID number issued to your application and print out a copy of your interview confirmation.

How long does the interview last?

A Global Entry interview may only last around 20 minutes though some can be shorter or longer.

What do I bring if I have a criminal history?

If you have a criminal history then you should bring court disposition papers for any prior arrests or convictions.

What questions will I be asked during the interview?

You typically will be asked very basic questions which include questions like:

“What’s your occupation?”
“Do you travel for business or pleasure?”
“Do you travel with a family?”

Final word

Global Entry interviews are actually pretty straight forward.

As long as you take a moment to make sure you’re bringing all of the documents requested, you should be good. And even if you do screw up, the agents might allow you to come back within a short amount of time to remedy your application.

Global Entry Interview: What to Bring? [2022] (7)

Daniel Gillaspia

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo. He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio.

Global Entry Interview: What to Bring? [2022] (2024)

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